When moving there is no shortage of companies to choose from. Sadly, there are moving companies that make their income through less than honest means defrauding customers and running scams. By being aware of common moving scams you can avoid such companies and the problems they create for their customers.
A common scam that is seen in many industries is price inflation, and moving is no different. Companies performing this scam tend to do so by using an over the phone estimate. Because moving costs are based on the size and weight of your possessions, these companies purposely create a bad estimate. Once you move, they greatly increase the price by claiming their over the phone estimate was only a guess. To avoid this scam, only work with movers who base their estimates on an in-person visit. Also look for a “Guaranteed Not to Exceed” contractual option which commonly states the final moving cost charged cannot be greater than the original estimate plus 10 percent.
A bill from your moving company should have every expense carefully listed and clearly explained. Less than reputable moving companies will often try to make extra money by adding in miscellaneous fees that were not discussed beforehand or explained on your bill. When reviewing your bill look for anything strange, out of place or that wasn’t discussed. A common example of this scam is charging a customer for a change of moving trucks that never occurred and claiming it was due to ‘narrow streets’ or something of the sort.
A reputable moving company only bills you for their services and use of their equipment. Billing is also only done once you have been successfully moved to your new residence. A moving company that asks for a large deposit beforehand is one to be avoided as they could simply not show up on moving day and keep the deposit.
Many scams by moving companies do not go ignored by the customers they defraud and are reported to the Better Business Bureau, local media, or popular review websites. However, these types of movers workaround this by regularly changing their company name. To avoid a company that may be covering up for past fraud always make sure they are local, are licensed for your state, have proper insurance, have references and have a traceable public record.
Lastly, some moving companies will ask you to sign an incomplete or totally blank contract with the claim they will fill it in later when they have the time and more exact figures. Essentially what they are trying to do is get you to agree to whatever charges they later claim. Never do this, a proper contract will be completely filled out and have all relevant information. Naturally, you should fully read any contract before signing to assure the information is correct.
When looking for a moving company in the greater Atlanta area you want to do business with an honest upfront moving company with a long history of work in the area. Peachtree Movers has been serving the greater Atlanta area for over 40 years and has a long-tenured and experienced staff. Peachtree Movers’ many decades of work in the area points to the honesty and quality of the services they provide. Contact us today to learn more.